Terms of service

These Terms of Service (“Terms”) govern your use of the website operated by Evernix Inc (“we,” “us,” or “our”) and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

Our Products

Evernix Inc operates an online retail store offering handcrafted felt products, decorative accessories, seasonal ornaments, children’s felt items, gift products, and other felt-based home and lifestyle goods.

Because many of our products are handmade or include handmade details, slight differences may occur between individual items.

These differences may include variations in:

Shape
Stitching
Texture
Color tone
Size
Decorative placement
Surface finish

Minor variations of this kind are a normal characteristic of handcrafted products and are not generally considered defects.

Product Information

We make reasonable efforts to ensure that product descriptions, images, materials, measurements, colors, prices, and other information shown on the website are accurate.

However, colors may appear slightly different depending on lighting, photography, screen settings, or production batches.

Product measurements may also vary slightly because of the handmade nature of certain items.

We may update product information, pricing, availability, or product specifications when necessary.

Age Guidance and Product Use

Some of our products may be intended for children, decorative use, seasonal decoration, or imaginative play.

Customers should review the product description and any available age guidance before purchasing.

Some felt products may contain small decorative pieces, stitched components, buttons, fibers, or other small elements.

Adult supervision may be appropriate for younger children.

Unless specifically stated otherwise, decorative felt products are not intended for chewing, teething, or use by infants.

Customers are responsible for using products in accordance with their intended purpose.

Orders

Placing an order through our website represents an offer to purchase the selected products.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary.

An order may be canceled because of:

Product unavailability
Inventory errors
Incorrect pricing
Payment issues
Suspected fraudulent activity
Invalid or incomplete shipping information
Operational or legal restrictions

If an order is canceled after payment has been collected, the eligible amount will be refunded to the original payment method.

Prices and Payment

All prices are listed in U.S. dollars (USD) unless otherwise stated.

Shipping fees and applicable taxes may be added during checkout.

By placing an order, you authorize us and our payment service providers to charge the total amount shown at checkout to your selected payment method.

Customers are responsible for providing accurate billing, payment, shipping, and contact information.

Shipping

Orders are processed and delivered in accordance with our separate Shipping Policy.

Shipping methods, estimated delivery times, tracking information, and shipping charges may vary depending on destination, package size, product type, and carrier availability.

Delivery dates are estimates and cannot be guaranteed.

Evernix Inc is not responsible for reasonable delays caused by carriers, severe weather, public holidays, transportation disruptions, or other circumstances outside our control.

Returns and Refunds

Returns, refunds, and replacements are handled according to our separate Refund & Return Policy.

Returned products may need to be unused, undamaged, unwashed, and returned with their original packaging or protective materials.

Products that have been damaged through improper use, washing, alteration, or customer handling may not qualify for a refund.

Customized or personalized products may have different return conditions where applicable.

Handmade Product Variations

Handcrafted felt products may not be completely identical.

Small differences in stitching, shape, fiber texture, positioning, color tone, or dimensions are expected.

Such minor differences are part of the handmade nature of the products and do not normally qualify as defects.

If an item arrives materially damaged or significantly different from what was ordered, please contact us so we can review the issue.

Damaged or Incorrect Products

If you receive an incorrect or damaged item, please contact us promptly.

We may ask you to provide:

Your order number
Photos of the product
Photos of the packaging
A short description of the issue

Depending on the circumstances, we may offer a replacement, partial refund, or full refund in accordance with our store policies.

Website Use

You may use our website only for lawful personal or shopping purposes.

You must not:

Attempt to gain unauthorized access to the website or related systems
Interfere with website security or operation
Use the website for fraudulent or unlawful activity
Upload malicious software or harmful code
Copy or misuse website content for unauthorized commercial purposes

We may restrict access where we reasonably believe that a user has violated these Terms.

Intellectual Property

All website content, including product images, text, graphics, logos, page designs, product descriptions, and other materials, is owned by or licensed to Evernix Inc unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially use our content without prior written permission.

Availability of the Website

We make reasonable efforts to maintain website availability.

However, we do not guarantee that the website will always be uninterrupted or error-free.

Temporary interruptions may occur because of maintenance, technical issues, security updates, hosting problems, or other circumstances beyond our control.

Limitation of Liability

To the maximum extent permitted by applicable law, Evernix Inc is not responsible for indirect, incidental, special, or consequential damages resulting from use of the website or purchase of our products.

Where liability cannot legally be excluded, our total liability relating to a particular product or order will generally not exceed the amount paid for that product or order.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, together with any applicable federal laws.

Where permitted by law, disputes relating to these Terms, the website, or an order may be handled by courts of competent jurisdiction in Wyoming.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, website, business practices, or legal requirements.

The latest version will be published on our website.

Changes will generally apply to future use of the website and orders placed after the updated Terms are published.

Contact Information

If you have questions about these Terms of Service, please contact:

Evernix Inc
Address: 1021 E Lincolnway, Unit 1488, Cheyenne, WY 82001, United States
Email: info@evernixgift.com
Phone: +1 (720) 989-8105